Terms of Service – HR Trailer Service LLC
Welcome to HR Trailer Service LLC. These Terms of Service outline the rules, responsibilities, and conditions governing your access and use of our website, as well as all trailer purchases, service inquiries, and transactions made through our platform. By visiting our website, requesting a quote, communicating with our team, or completing a purchase, you agree to comply with and be bound by these Terms. If you do not agree with any part of these terms, please discontinue use of our website and services.
Our mission is to provide a transparent, fair, and secure buying experience for every customer purchasing trailers, parts, or related services.
1. Use of Website
By accessing our website, you confirm that you are at least 18 years old or legally capable of entering binding agreements. You agree:
Not to use our website for unlawful or fraudulent purposes
Not to attempt unauthorized access to our systems
Not to disrupt or interfere with site functionality
All website content—including text, images, product descriptions, layouts, and branding—is the property of HR Trailer Service LLC and protected under copyright laws. You may not copy, modify, or distribute any material without written permission.
2. Product Information & Availability
We strive to provide accurate and current information regarding all trailers listed on our website. However, inventory fluctuates due to high demand and multi-location stock availability. Trailer specifications, conditions, and images are provided for guidance, and actual units may vary slightly due to normal manufacturing or usage differences.
HR Trailer Service LLC reserves the right to modify or discontinue products, pricing, or features at any time without prior notice. All sales depend on availability at the nearest inventory location.
3. Pricing, Payment & Order Confirmation
All prices are listed in U.S. dollars unless otherwise stated. Orders must be paid using approved payment methods, and no order is considered confirmed until payment has been received and verified.
Once payment is processed, customers receive an official order confirmation email including product details and delivery instructions.
HR Trailer Service LLC reserves the right to cancel orders due to:
Suspected fraud
Incorrect pricing
System errors
Inaccurate customer information
Customers must provide accurate billing and contact information to avoid delays.
4. Delivery & Logistics
HR Trailer Service LLC arranges delivery through experienced professional carriers. Delivery timeframes depend on location, accessibility, weather, and driver availability. Customers must ensure the delivery site is:
Safe and accessible
Level and free from obstacles
Suitable for maneuvering large trucks
If the driver cannot safely access or unload at the provided location, additional redelivery or equipment fees may apply. Delivery dates are estimated, not guaranteed, due to factors beyond our control.
5. Returns, Refunds & Cancellations
Due to the size, weight, and logistics involved in trailer transportation, all sales are considered final once the trailer has been dispatched.
Returns are only accepted if the delivered trailer is significantly different from what was agreed upon. Customers must inspect the trailer at delivery and report any structural concerns immediately.
Minor cosmetic variations such as scratches, paint differences, or normal wear do not qualify as defects.
Order cancellations may be allowed before dispatch, but administrative or scheduling fees may apply.
6. Customer Responsibilities
Customers agree to:
Provide accurate delivery information
Ensure the delivery site meets space and safety requirements
Comply with all local zoning laws, permits, and parking regulations related to trailer placement and use
HR Trailer Service LLC is not responsible for fines, violations, or issues arising from improper placement, usage, or lack of required permits.
7. Limitation of Liability
HR Trailer Service LLC is not liable for:
Indirect, incidental, or consequential damages
Delays caused by weather, carrier availability, or transportation issues
Damages resulting from misuse, improper handling, or unsuitable placement of the trailer
Our total liability for any claim shall not exceed the total amount paid for the order.
8. Updates & Modifications
We may update or revise these Terms of Service at any time. Updated versions will be posted on this page with a new effective date. Continued use of the website after updates indicates acceptance of the revised terms.
9. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
HR Trailer Service LLC
📧 Email: sales@hrtrailerservice.com
🌐 Website: www.hrtrailerservice.com